Estimate
- Submit your estimate through our website or call the office during office hours Monday-Friday, 9 am-4 pm.
- We will contact you with any questions via email/text/call
- Estimates will be sent via email and text
- Review
- Sign
- Reserve with deposit
- A confirmation message will be sent
- Booking confirmation will be sent
Service Date
- You will receive an automated email the day before your service as a reminder of your upcoming service the following day.
- Service date: your team will text or call you before leaving the yard and provide an accurate ETA of their arrival. Please note that morning services aim to begin with an appearance of approximately 7-9 a.m. Please allow until 11 a.m. if anything should hinder your team from their goal between 7-9 a.m.
- Your team will arrive and review your contract with you again for signatures.
- The crew will begin working on your service.
- If you're moving, once loaded, your moving team will head to your destination.
- Your team will unload items into the designated rooms described on the boxes or as you or your contact person delegated.
- Once service is completed, your lead team member will assist you with finalizing your payment. If you'd like, you may add a tip for the team, or you can tip your team directly.
Crew members are trained on how to disassemble/reassemble most all furniture. Please be mindful that things do not always go back together as they should, and if your team finds something unsafe, put together incorrectly, missing pieces, broken, or broken parts, they will do their best to help instruct you so you may get repairs. If your team should take a meal break during your service, this time will be deducted from your overall costs accordingly.